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General Shipping

  1. We use UPS and FedEx for all shipments. All orders $95.00 or more, in the 48 continental states qualify for Free Ground. Certain items will not qualify for free shipping because of weight requirements. These include some Airlift kits, struts, and lift kits.
  2. We offer Ground, 2 Day Air, Overnight, World Wide Expedited, and World Wide Express. Overnight or 2nd Day Air shipments begin the following BUSINESS day on all orders placed after 2:00 PM EST. All orders placed after 2:00 PM EST on Friday will be shipped on Monday.
  3. UPS and FedEx will not deliver to a PO Box.
  4. UPS and FedEx will not ship to Military APO/FPO boxes. Please provide an alternative ship-to address when ordering.
  5. Once a package is picked up from us, it is subject to the carrier's rules, regulations, and delivery policies.
  6. For more about UPS, please visit www.ups.com
  7. For more about FedEx, please visit www.fedex.com
  8. All orders outside of the 48 continental states or under $95.00 are charged regular UPS/FedEx rates.
  9. For orders over $1,000.00, we will request the shipping agent to require a signature on delivery to ensure you receive your products. Please contact us at customerservice@motorhomeshocks.com or call us at 1-800-245-7469 if you will not be available to sign when the products are delivered.

 

Click here for International Shipping Information



UPS Online Tracking

Track your shipment by Tracking Number

When viewing tracking information, UPS only counts workdays. They do not count or include the actual day the package was picked up, nor weekends or holidays.



FedEx Online Tracking

Track by Door Tag Number
Track your shipment by Tracking Number

When viewing tracking information, FedEx only counts workdays. They do not count or include the actual day the package was picked up, nor weekends or holidays.